First, build your wishlist of desired rentals. After submitting your desired items, we will confirm availability and then send a quote for review and approval. See more on our process and features here.

Fifty percent (50%) of the rental amount is required to secure your event date, unless agreed upon otherwise. Please note, payments are nonrefundable, regardless of the reason of cancellation. Your remaining balance MUST be paid 14 days prior to the event. If your event is less than 14 days away, full payment is required at the time of booking. For additional fees, see the policies section.

Yes, each area we service has a minimum reservation requirement in order for us to accommodate the request. The minimum reservation requirement depends on how far you are from our headquarters. Please review the policy section to determine the minimum reservation requirement for your event location. Please note, the amounts you see are STARTING minimums. The minimum can increase based on distance. If your county/city is not listed, please inquire for more details.

All rental periods are for up to 8 hours, from delivery to pick up. Need the item longer? We are happy to work with you to see if we can make the appropriate accommodations.

Yes! We do not allow pickups of any of our inventory at this time. Please note, upon our arrival, we do require access to the venue for at least one to two hours before the event start time and one hour for pick up after conclusion of the event to allow us to set up and to remove rentals and decorations. Access must include vehicle parking near the venue entrance.

We will certainly work with you in the event of unforeseen cancellations or harsh weather conditions. While all payments are nonrefundable, regardless of the reason, clients are subject to a full company credit for up to six months from the original event date unless otherwise stated. Please be advised, clients are permitted up to 2 rescheduled event dates within a six month period. After this, client must forfeit credit and submit a new wish list and restart the booking process. A rebooking fee is also required once a new date is selected.

Please give 2 weeks prior notice when rescheduling your date.