Terms Of Service

B.Luxe Responsibility

B.Luxe Event Rentals will provide exemplary customer service and be on time to each and every event. B.Luxe Event Rentals will provide quality prop and furniture rentals in the best conditions. B.Luxe does not guarantee rentals items without signs of wear. Please note, all rental periods are for up to 8 hours, from delivery to pick up. B.Luxe Event Rentals has the right to refuse business to anyone.

Minimum Reservation Requirements

Rates are subject to change at any time. Amounts listed below are STARTING minimums for each location but could increase based on distance within that county.

MD Counties: Anne Arundel: $1,200, Baltimore City/County: $1,000, Carroll: $1,800, Cecil: $1,800, Charles: $2,400, Frederick: $2,000, Harford: $1,200, Howard: $1,400, Montgomery: $1,600, Prince George's: $1,400

DC & VA: DC: $2,200, Northern Virginia: $2,400

Delaware: $3,000

Fees

Late Payments - Failure to make payment 14 days prior to the event will result in a $100 late charge. If the final payment is still not received within 7 days of the event, the late fee increases to $200. Failure to make full payment within 3 days of the event will result in cancellation of the reservation and no refund nor credit will be given.

Late Bookings - Any reservation booked within 5 days of the event date is subject to late booking fees. Late booking fees start at $500.

Damage Waivers - Each rental contract requires a mandatory damage waiver for an additional charge to cover your responsibility for the damage to the merchandise caused in the course of normal use. The Damage Waiver does not cover the repair or replacement costs of items that are misused, mishandled, or otherwise abused (example: a chair breaks when being used as a ladder). The Damage Waiver is 10% of the total rental and covers reasonable, accidental damage to the equipment incurred with normal use. This fee is non-refundable. Repair/replacement charges will be assessed on any equipment due to loss, theft, negligence or abuse, or intentional damage by the client or client's guests. Responsibility for equipment remains with customer from delivery until return. Please be sure equipment is secured when not in use and is protected from weather and irrigation/sprinkler equipment. Broken equipment must be returned in order to for the Damage Waiver to apply.

Additional fees will apply for difficult access (Stairs, No Freight Elevator, etc.).

If drivers arrive to the event during the requested timeframe written in the contract and are unable to obtain B.Luxe Event Rentals' property, client must pay an additional $500 inconvenience fee for later pick up.

*Please note: Prices are for day rentals only up until 12AM. An additional fee will apply for early morning delivery (before 9am) and after hour pickup (after 12am).

Damage and Loss

If a rental item is lost or returned to B.Luxe Event Rentals broken or damaged in any way, client will be charged five (5) times the rental cost of the item. Client agrees to provide a valid credit or debit card number at time of reservation, which will be charged by B.Luxe Event Rentals to pay for any such loss or damage. Fees will be due upon billing and B.Luxe Event Rentals will make all reasonable efforts to notify customer of fees before the card is charged. If the card information provided is inaccurate or if for any reason we are unable to collect payment, B.Luxe Event Rentals will start court proceedings, for which the client will be responsible for the total amount owed, court fees and all other applicable fees.

Please be advised, ANY damage to rentals will result in fees being charged for loss/ damage.

Please note, B.Luxe can not control the weather. This damage includes, but; not limited to the following:

Damage caused by: Wind / Water / Extreme heat or cold Damage from moving props

Damage or loss will be assessed as soon as possible after conclusion of the event. All visible damage will be photographed on site whenever possible.

Liability

Client is responsible for the safety and reliability of the event venue and its furnishings. Client is also responsible for any injury, loss, death or damage from B.Luxe Event Rentals employees or equipment resulting from the conduct of event attendees and of staff not employed by B.Luxe Event Rentals. Client shall indemnify B.Luxe Event Rentals against any claim, action, damages, and liability, including attorneys’ fees, arising or connected with customer’s use and possession of the rental property.

Changes to Order

Once you have completed the initial booking process and made the appropriate payment, your rentals are officially reserved for your event. Please note, clients may ONLY add items to the reservation, subject to the same terms, once a booking has been confirmed.

Privacy Disclosure Notice

Any information collected from our customers will not be sold, shared, or rented to others in ways different from what is disclosed in this privacy statement.